PRIVACY POLICY

ATELIER M RESTAURANT & CAFE L.L.C ("Atelier M", "we", "us", or "our") respects your privacy. This Privacy Policy explains how information may be collected and used when you visit https://atelierm.ae or submit your contact details through one of our website forms.

1. Information we collect

When you submit the contact form, we collect the information you provide:

• Your full name
• Your phone number, including its international country code
• Your email address
• A record that you accepted the Privacy Policy, together with the date and time of the submission

The form uses a session cookie to support session security and a cross-site request forgery (CSRF) token to help protect submissions. Our hosting provider may also process technical information in its ordinary server logs, such as request details, IP address, browser information, and timestamps, according to its configuration. The form's submission log described below does not intentionally store your IP address.

2. How we use your information

We use the details you submit to:

• Contact you about your enquiry or the offer associated with the form
• Respond to requests and provide relevant information
• Maintain a record of submissions and privacy-policy consent
• Protect the form against spam, abuse, and unauthorized submissions
• Meet applicable legal obligations and handle or establish legal claims where necessary

We do not state that we use form details for unrelated marketing purposes. If our purposes change, we will update this policy and obtain any consent required by law.

3. How we store and retain information

Form submissions are written to a text log stored outside the website's public directory. Access to that file should be restricted through server permissions and appropriate administrative controls.

The current form script does not automatically delete submissions. We retain them until a deletion request is received and processed, unless a longer retention period is required or permitted by applicable law. Deletion requests are handled manually, so information is not deleted until the request has been reviewed and completed. Please contact us using the details below to request deletion.

4. Sharing and service providers

We do not sell the contact details submitted through this form. We may make information available to authorized staff who need it to respond to you, and to hosting or technical service providers to the extent necessary to operate and secure the website. Information may also be disclosed when required by law or when reasonably necessary to establish, exercise, or defend legal claims.

The phone-number field loads the intl-tel-input library and its supporting utility script from jsDelivr (a third-party content delivery network). When your browser requests those files, the provider may receive technical request information such as your IP address. See the provider's privacy information for details.

5. Cookies and similar technologies

The form uses a session cookie for session and security functionality. Your browser may also receive cookies or similar technologies from other website features, analytics, advertising, or embedded third-party services, if those features are enabled on the website. The exact technologies in use can change with the website configuration.

You can manage or delete cookies through your browser settings. Blocking essential session cookies may prevent some form functionality from working correctly.

The website's previous cookie notice listed Google Analytics and advertising-related cookies or technologies associated with Google and Meta. This policy does not confirm that every listed cookie is currently active. The website operator should verify the live site and update its cookie notice to match the technologies actually deployed.

6. Data security

We use reasonable technical and organizational measures intended to protect personal information. No website, transmission, or storage method can be guaranteed to be completely secure. Access to submission records should be limited to people who need it for legitimate business purposes.

7. Your privacy choices and requests

Subject to applicable law, you may ask us to provide information about the personal data we hold about you, correct inaccurate details, or delete your submission. You may also raise a concern about how your information is handled. We may need to verify your identity before acting on a request and may retain certain information where the law requires or permits us to do so.

To make a request, email info@atelierm.ae and include enough information for us to identify the relevant submission. Please do not send unnecessary sensitive information in your request.

8. International visitors

Atelier M is based in Dubai, United Arab Emirates. Depending on the hosting and technical services used, information may be processed in countries other than the country where you are located. Where required, we will take steps applicable law requires for such processing or transfers.

9. Children's privacy

This contact form is intended for general enquiries and is not designed to collect personal information from children. If you believe a child has submitted personal information and would like us to review or delete it, please contact us.

10. Changes to this policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The "Last updated" date at the top indicates when this page was most recently revised. Please review this page periodically.

11. Contact us

If you have questions about this policy or wish to make a privacy request, contact:

ATELIER M RESTAURANT & CAFE L.L.C
Pier 7, Marina Mall, Dubai Marina
Dubai, United Arab Emirates
Phone: (+971) 4 450 7766
Email: info@atelierm.ae